What Our Elitist Reaction to the Zomato Delivery Man Tells Us About Our Lack of Empathy

Social Commentary

What Our Elitist Reaction to the Zomato Delivery Man Tells Us About Our Lack of Empathy

Illustration: Arati Gujar

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s the story goes, there was once a French princess whose courtiers told her that her impoverished subjects were starving for want of bread. Proving that insensitivity has no expiry date, she is supposed to have retorted by saying, “Then let them eat cake.”

A revolution in France (they sure seem to like those, just look at Paris) took care of their monarchy, but the expression has since gone on to become shorthand for the apathy of the privileged toward the plight of those less fortunate. And yesterday, the “let them eat cake” sentiment was witnessed in full effect as a video of a Zomato rider eating food out of a customer’s order before proceeding with the delivery went viral. It started with a Twitter user sharing the video online, tagging Zomato and asking the company to provide answers for its service provider’s behaviour. The floodgates of internet outrage were opened, and online commenters attacked Zomato for failing to ensure the safety of their takeout.

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