By Runa Mukherjee Parikh Mar. 27, 2020
The WhatsApp mob is especially active now that we are in the grip of Covid-19. Neighbours are turning against each other. People living in the same area as a 22-year-old Ahmedabad patient, ravaged her social media profiles and circulated her photos. A Chinese man in Greater Noida feared being lynched.
Yesterday, as municipal corporation officials entered our building, one of eight high-rises in a gated community, news spread like wildfire: First to the eleven floors of our building and then to all the eight. A senior citizen who had arrived in the country from the US 10 days ago had just been visited by the authorities as part of the quarantine protocol.
The man had been talking to the officials every day and on that particular day, had been given a surprise visit to check if he was breaking his quarantine. But the building WhatsApp machinery went into overdrive, straightaway declaring the visit of the officials meant that the man had tested positive for Covid-19. The online group that had until now, discussed things like why the garbage hadn’t been picked or how soon money would be collected for the next Navratri celebration, was suddenly demanding to know everything about the man’s health, symptoms, and family.
Word travels fast on WhatsApp. I live in the same building in which this man has been quarantined, so I soon started getting phone calls from people, within and outside the society. How old is the man? How soon might he die? Did I see his son and daughter-in-law using the lifts? The messages by now had reached every nook and corner of the community and even before the country-wide lockdown was announced, the domestic help were asked to avoid our building, else they would lose their jobs in the flats in the remaining seven buildings.
Our democracy will crumble if violence and fake news decide to rear their ugly heads right now.
In another society in Kolkata, a healthy young woman who arrived from Mumbai to stay with her senior citizen parents during the pandemic, is being continuously harassed after news spread on WhatsApp. The entire neighbourhood is pushing the girl’s family to get tested just because she flew from Maharashtra, the state with the highest number of cases.
This online mob of dangerous idiots feeds on rumours. This was made abundantly clear when a 22-year-old returned from New York and tested positive, becoming the first in Ahmedabad to do so. People in her neighbourhood ravaged her social media profiles, saved her photos and made a quick WhatsApp forward message maligning her name and family, even though she was in self-isolation. The forward gave out all her details, from how she looks to where she lives and who her extended family members are. This went to a few thousand mobile sets within a few hours and the family has been suffering hell ever since. In a bid to quell numerous rumors, the patient, instead of resting, has been taking calls, writing elaborate posts on Facebook, and has even given an interview to the local radio channel.
Sure, there are privileged idiots like Kanika Kapoor who escaped testing and endangered a list of high-ranking politicians, and several others along the way. There are also those who are still attending weddings and funerals instead of staying in. Still others are hoarding groceries. An entire population is out beating thaalis, not from their homes but out in hundreds.
Word travels fast on WhatsApp.
However, it is the online mob, graduating from the dreadful Whatsapp University that is the biggest cause of concern to a country like India. 450 million people in India are supposed to be using WhatsApp by 2020, and as we well know, the medium has done tremendous damage in the past.
That danger is compounded in the hands of neighbours and people who are next door, who have the ability to inflict maximum damage. It takes minutes for a bloodthirsty crowd to mobilise, and WhatsApp is the mob’s handmaiden. This isn’t merely restricted to the hinterland, populated by low-income groups with lower education. It doesn’t take much for supposedly educated people to turn into murderous monsters. Just ask the Chinese man who feared he was going to be lynched by the locals and had to lock himself in his house in Greater Noida, even though he had completed the mandatory 28 days of isolation.
We are subject to many kinds of fear and loathing on our mobile phones 365 days a year. But in the time of the coronavirus, it has the potential to devolve into some very serious harassment – a life and death situation for some. In the case of my building, what started out as misplaced concern steadily blew out of proportion and ended up morphing into an attack in mere minutes.
An entire population is out beating thaalis, not from their homes but out in hundreds.
We are a country that may be entering the third stage of the pandemic spread – with pressure mounting on hospitals, health-care workers and a myriad number of essential services, our democracy will crumble if violence and fake news decide to rear their ugly heads right now.
The need of the hour might be tremendous amounts of patience. As Confucius said, “nine thoughts for one word”, people can judiciously use the online medium to say words of care, to share verified information and little else. It will not just eliminate wrongful news from spreading through idle hands but also help with the mental health of many, especially the vulnerable who are constantly feeding on news and rumours of the disease coming too close to home
A freelance journalist by day and a sitcom addict rest of the time, Runa believes that animals come first. When not petting or feeding dogs, she is reporting on their state in the country among other things. Movies, ramen and reading up on Game of Thrones theories make her feel complete.